Shipping policy
Shipping Options
There are serval ways you can order from Musa & Fénix(Farmer Hut) :
1. Standard Shipping - It's a service for our customers who are living anywhere in Portugal & PT Islands (Madeira & Azores).
PORTUGAL
There is no minimum order for this service.
If the order value is below 39.99€, a fee of 7.99€ will be applied.
Free Delivery applies when your order value is above 50.00€.
PT ISLANDS (MADEIRA & AZORES).
There is no minimum order for this service & sadly, we don't offer free deliveries.
The delivery fee for PT Islands is 29.99€ for 25kgs & 59.99€ for 50kgs.
If you want to order goods weighing more than 50kgs, please contact us at farmerhutpt@gmail.com.
SPAIN
There is no minimum order for this service.
If the order value is below 39.99€, a fee of 9.49€ will be applied.
Free Delivery applies when your order value is above 80.00€.
PAYMENT METHODS:
Credit/Debit Card (American Express, Mastercard & Visa) Paypal
After Placing The Order: Once your order is placed, we will provide you with a tracking number from which you can track the progress of your package. (You will receive it by 16:00 on the same working day or the next).
Delivery Time for Portugal: It usually takes 1-2 working days after dispatch.
Delivery Time for Spain: It usually takes 2-3 working days after dispatch.
Delivery Time for PT Islands: It usually takes 1-3 weeks after dispatch.
Our Standard Shipment Delivery Partner - CTT is our standard shipment delivery partner that is available for our customers throughout Portugal.
Depending on the location and availability of farmer hut drivers, some orders will be executed by us (musa & fénix). You will be contacted prior to that if any such incident occurs.
On Friday we are closed and we don't ship any packages.
If you have any questions/doubts, feel free to ask us.